This Cookie Policy explains how Smile Agri-Market Technologies Ltd ("Smile Agri-Market", "we", "our", or "us") uses cookies and similar technologies when you visit https://smileagrimarket.com, use our mobile applications, or access any of our digital services (collectively, the "Platform").
By continuing to use our Platform, you consent to our use of cookies as described in this Policy, except where applicable law requires us to obtain your prior consent for certain categories of cookies.
1. What Are Cookies?
Cookies are small text files stored on your computer, smartphone, tablet, or other device when you visit a website. Cookies help websites function efficiently, remember user preferences, improve security, and provide insights into how visitors use the website.
Cookies do not typically contain information that directly identifies you, but they may be linked with personal information that we collect about you.
2. Types of Cookies We Use
A. Strictly Necessary Cookies
These cookies are essential for the operation of our Platform and cannot be disabled through our systems.
They help us:
- Keep users securely logged in
- Maintain shopping cart contents
- Process orders
- Prevent fraud
- Protect user accounts
- Remember security settings
- Balance website traffic
- Enable secure payments
Without these cookies, certain services may not function correctly.
B. Functional Cookies
These cookies allow us to remember your preferences and provide enhanced functionality.
Examples include remembering your:
- Preferred language
- Region or country
- Currency
- Login preferences
- Dashboard settings
- Saved searches
- Favorite products
- Accessibility preferences
C. Analytics Cookies
Analytics cookies help us understand how visitors use our Platform so that we can improve performance and user experience.
These cookies may collect information such as:
- Pages visited
- Time spent on pages
- Navigation paths
- Device type
- Browser type
- Screen resolution
- Referral source
- Error messages
- General geographic location based on IP address
This information is generally aggregated and used for statistical purposes.
D. Performance Cookies
Performance cookies help us monitor and improve the speed, reliability, and stability of the Platform.
These cookies may be used to identify:
- Slow-loading pages
- Website errors
- Broken links
- System outages
- High-traffic periods
E. Advertising and Marketing Cookies
Where applicable and permitted by law, we may use cookies to:
- Display relevant advertisements
- Measure the effectiveness of marketing campaigns
- Limit repetitive advertisements
- Deliver personalized content
- Understand advertising performance
Advertising cookies may be placed by us or by trusted third-party advertising partners.
You may opt out of certain advertising cookies through your browser settings or available cookie preference tools.
3. Similar Technologies
In addition to cookies, we may use similar technologies such as:
- Web beacons
- Pixel tags
- Local storage
- Session storage
- SDKs (Software Development Kits) within our mobile applications
These technologies perform functions similar to cookies and help us improve security, measure performance, and enhance your experience.
4. First-Party and Third-Party Cookies
First-Party Cookies
These are cookies placed directly by Smile Agri-Market and are used to support core Platform functionality.
Third-Party Cookies
Certain trusted service providers may place cookies on our behalf to provide services such as:
- Payment processing
- Website analytics
- Customer support tools
- Fraud prevention
- Marketing performance measurement
- Cloud hosting services
We do not control the privacy practices of third-party providers. We encourage you to review their respective privacy and cookie policies.
5. How We Use Cookies
We use cookies to:
- Authenticate users
- Protect user accounts
- Process transactions
- Remember shopping cart items
- Improve website performance
- Personalize user experiences
- Store user preferences
- Detect fraudulent activity
- Analyze Platform usage
- Improve customer support
- Support AI-powered recommendations
- Enhance security
- Improve future services
6. How Long Cookies Remain on Your Device
Cookies may remain on your device for different periods depending on their purpose.
Session Cookies
Session cookies are temporary and are deleted automatically when you close your browser.
Persistent Cookies
Persistent cookies remain on your device until they expire or are deleted manually. The retention period varies depending on the cookie's purpose.
7. Managing Your Cookie Preferences
You can manage or delete cookies through your web browser settings.
Most browsers allow you to:
- View stored cookies
- Delete individual cookies
- Delete all cookies
- Block future cookies
- Block cookies from specific websites
- Receive notifications before cookies are stored
Please note that disabling certain cookies may affect the functionality of the Platform, including account access, shopping features, and payment processing.
8. Mobile Applications
If you use our mobile applications, your device may collect similar information using technologies such as mobile identifiers and SDKs.
You can manage many of these permissions through your device settings.
9. Do Not Track Signals
Some web browsers provide a "Do Not Track" (DNT) feature.
Because there is currently no universally accepted standard for responding to DNT signals, our Platform may not respond to these signals. We continue to monitor developments in this area and may update our practices if an accepted standard emerges.
10. International Users
If you access our Platform from outside Nigeria, cookies may process information in accordance with the laws of your country as well as applicable Nigerian laws.
Where required, we will seek consent before placing non-essential cookies on your device.
11. Children's Privacy
Our Platform is not intended for children who are below the age required by applicable law to provide valid consent.
We do not knowingly use cookies to collect personal information from children without appropriate authorization.
12. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our business practices.
When we make material changes, we will update the "Effective Date" at the top of this Policy and, where appropriate, provide additional notice through the Platform.
Your continued use of the Platform after changes become effective constitutes acceptance of the revised Cookie Policy.
13. Contact Us
If you have any questions about this Cookie Policy or our use of cookies, please contact:
Smile Agri-Market Technologies Ltd
Website: https://smileagrimarket.com
Email: privacy@smileagrimarket.com
Support: support@smileagrimarket.com