Welcome to Smile Agri-Market Technologies Ltd ("Smile Agri-Market", "Company", "we", "our", or "us").
These Terms and Conditions ("Terms") govern your access to and use of smileagrimarket.com, our mobile applications, and all related products and services (collectively, the "Platform").
By creating an account, accessing, or using the Platform, you agree to be legally bound by these Terms. If you do not agree, you must not use the Platform.
1. About Smile Agri-Market
Smile Agri-Market Technologies Ltd is an agricultural technology company that provides a digital marketplace connecting:
- Farmers
- Buyers
- Agricultural input suppliers
- Equipment suppliers
- Logistics providers
- Warehousing providers
- Agricultural consultants
- Financial institutions
- Investors (where permitted by law)
- Other agricultural stakeholders
The Platform facilitates connections and transactions but does not automatically become a party to every transaction unless expressly stated.
2. Eligibility
To use the Platform you must:
- Be at least 18 years old, or the age of legal majority in your jurisdiction.
- Have the legal capacity to enter binding contracts.
- Provide accurate and complete registration information.
- Comply with all applicable laws and regulations.
Businesses registering on the Platform represent that they are legally established and authorized to operate.
3. User Accounts
To access certain services, you must create an account.
You agree to:
- Provide truthful and accurate information.
- Keep your account information current.
- Maintain the confidentiality of your login credentials.
- Notify us immediately of any unauthorized access to your account.
You are responsible for all activities conducted through your account.
4. Identity Verification
To promote trust and reduce fraud, Smile Agri-Market may require identity or business verification, including:
- Government-issued identification
- Business registration documents
- Tax identification information
- Bank account verification
- Farm ownership or management documentation
- Other supporting documents reasonably required for verification
Failure to complete verification may limit or suspend access to certain services.
5. Marketplace Services
The Platform may include:
- Fresh produce listings
- Livestock listings
- Seeds and seedlings
- Fertilizers and agrochemicals
- Farm machinery and equipment
- Greenhouse supplies
- Agricultural services
- Training programs
- Digital farming tools
- Market intelligence
- AI-powered recommendations
- Investment opportunities where legally permitted
Smile Agri-Market reserves the right to modify, suspend, or discontinue any service at any time.
6. Buyer Responsibilities
Buyers agree to:
- Provide accurate delivery information.
- Pay for orders promptly.
- Inspect goods upon delivery where possible.
- Communicate respectfully with sellers.
- Report disputes in a timely manner.
- Comply with all applicable import, export, and agricultural regulations.
Buyers must not submit fraudulent payment information or engage in deceptive practices.
7. Seller Responsibilities
Sellers agree to:
- List products accurately.
- Use truthful descriptions and images.
- Maintain adequate inventory records.
- Deliver products within agreed timelines.
- Comply with applicable food safety and agricultural laws.
- Honor accepted orders unless prevented by circumstances beyond their control.
- Promptly update unavailable inventory.
Sellers remain solely responsible for the quality, safety, legality, and authenticity of the goods they offer.
8. Product Listings
Users must ensure that listings:
- Are truthful and accurate.
- Do not infringe intellectual property rights.
- Do not contain misleading pricing.
- Include accurate quantities and units.
- Comply with applicable laws.
Smile Agri-Market may remove or edit listings that violate these Terms.
9. Pricing
Prices are determined by sellers unless otherwise indicated.
Prices may:
- Change without prior notice.
- Exclude applicable taxes.
- Exclude delivery charges.
- Exclude customs duties where applicable.
The final price will be displayed before payment.
10. Payments
Payments may be processed through approved third-party payment providers.
Where applicable, Smile Agri-Market may:
- Hold funds pending transaction completion.
- Deduct commissions or service fees.
- Refund eligible transactions in accordance with our Refund & Cancellation Policy.
- Delay payouts while investigating suspected fraud or disputes.
Users are responsible for any applicable bank charges, taxes, or currency conversion fees.
11. Commission and Service Fees
Smile Agri-Market may charge:
- Marketplace commissions
- Subscription fees
- Listing fees
- Advertising fees
- Premium service fees
- Payment processing fees
- Logistics coordination fees
Applicable fees will be disclosed before they are charged.
12. Delivery and Logistics
Delivery may be arranged:
- By sellers
- Through third-party logistics providers
- Through Smile Agri-Market logistics partners
Delivery times are estimates only and may be affected by weather, road conditions, regulatory inspections, or other circumstances beyond reasonable control.
Risk of loss or damage transfers as specified in the applicable sales agreement or, where not specified, upon delivery to the buyer.
13. Returns and Refunds
Returns and refunds are governed by our Refund & Cancellation Policy.
Refunds may be denied where:
- Products have been used or consumed.
- Perishable goods have deteriorated due to improper handling after delivery.
- Damage resulted from the buyer's actions or omissions.
- A request falls outside the stated eligibility period.
14. Prohibited Activities
Users must not:
- Commit fraud.
- Impersonate another person or business.
- Upload malicious software.
- Attempt unauthorized access to the Platform.
- Interfere with Platform operations.
- Post false or misleading information.
- Sell illegal, counterfeit, stolen, unsafe, or prohibited goods.
- Circumvent Platform fees.
- Harass, threaten, or abuse other users.
- Engage in money laundering or other unlawful activities.
Violation of this section may result in suspension or termination of your account.
15. Intellectual Property
All Platform content, including:
- Logos
- Trademarks
- Software
- Source code
- Graphics
- Images
- Videos
- Text
- Databases
- AI models developed by Smile Agri-Market
is owned by or licensed to Smile Agri-Market Technologies Ltd and is protected by applicable intellectual property laws.
Users may not copy, reproduce, distribute, modify, reverse engineer, or commercially exploit Platform content without prior written permission.
16. User Content
You retain ownership of content you submit to the Platform.
By submitting content, you grant Smile Agri-Market a non-exclusive, worldwide, royalty-free license to use, reproduce, display, modify (for formatting purposes), and distribute such content in connection with operating and promoting the Platform.
You represent that you have the necessary rights to submit such content.
17. AI Features
The Platform may use artificial intelligence to provide recommendations, analytics, and other tools.
AI-generated outputs are intended for informational purposes only and should not be relied upon as professional agricultural, financial, legal, or investment advice.
Users remain responsible for decisions made based on AI-generated information.
18. Investment Opportunities
Where the Platform facilitates investment-related opportunities:
- Such opportunities are subject to applicable laws and regulatory approvals.
- Information provided does not constitute financial advice or a solicitation to invest.
- Users should conduct their own due diligence and seek independent professional advice before making investment decisions.
19. Account Suspension and Termination
Smile Agri-Market may suspend or terminate accounts that:
- Violate these Terms.
- Engage in fraudulent or unlawful activity.
- Fail required verification.
- Pose security risks.
- Abuse the Platform or other users.
Termination does not relieve users of obligations incurred before termination.
20. Disclaimer of Warranties
The Platform is provided on an "as is" and "as available" basis.
To the fullest extent permitted by law, Smile Agri-Market disclaims all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not guarantee uninterrupted, secure, or error-free operation of the Platform.
21. Limitation of Liability
To the fullest extent permitted by applicable law, Smile Agri-Market Technologies Ltd, its directors, officers, employees, agents, and affiliates shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including loss of profits, revenue, data, goodwill, or business opportunities, arising from or related to your use of the Platform.
Where liability cannot be excluded by law, our aggregate liability shall be limited to the amount of fees paid by you to Smile Agri-Market for the specific transaction giving rise to the claim during the twelve (12) months preceding the event, unless a different limitation is required by applicable law.
Nothing in these Terms excludes or limits liability for fraud, willful misconduct, or any liability that cannot lawfully be excluded.
22. Indemnification
You agree to indemnify and hold harmless Smile Agri-Market Technologies Ltd, its directors, employees, affiliates, and partners from any claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from:
- Your use of the Platform.
- Your breach of these Terms.
- Your violation of applicable laws.
- Your infringement of the rights of any third party.
23. Force Majeure
Smile Agri-Market shall not be liable for delays or failures caused by events beyond its reasonable control, including natural disasters, epidemics, war, civil unrest, labor disputes, governmental actions, telecommunications failures, cyberattacks, or power outages.
24. Governing Law
These Terms are governed by the laws of the Federal Republic of Nigeria, without regard to conflict of law principles.
25. Dispute Resolution
We encourage users to contact our customer support team to resolve disputes informally.
If a dispute cannot be resolved through negotiation, the parties agree to attempt mediation before pursuing court proceedings, where permitted by law.
Unless otherwise required by applicable law, disputes shall be submitted to the competent courts of Nigeria.
26. Changes to These Terms
We may revise these Terms from time to time.
Material changes will be posted on the Platform with an updated Effective Date.
Your continued use of the Platform after changes become effective constitutes acceptance of the revised Terms.
27. Contact Information
For questions regarding these Terms and Conditions, please contact:
Smile Agri-Market Technologies Ltd
Website: https://smileagrimarket.com
Support: support@smileagrimarket.com